Here
are the answers to the most common questions for
new clients.
Q.
How do I login to my control panel before my domain
name is registered or transferred?
A.
Use
the following url to set up your email and user
accounts until your new domain name is active (usually
within 12 to 48 hours of signing up for a new domain).
https://www.hostingwithsupport.com:81/.cobalt/siteManage/www.yourdomain.com
NOTE:
The domain name you picked goes in place of "yourdomain".
Your control panel is on a secure server and requires
you to enter https instead of just http.
Once
your domain name is active, you can just visit http://<www.yourdomain.com>/siteadmin.
Q.
How do I view my website before my domain name is
registered or transferred?
A.
You can view your website as soon as you get your
"welcome" email by visiting
http://www.hostingwithsupport.com/cgi-bin/www.yourdomain.com/.
You will only see a Welcome screen until you upload
your website content.
Q.
I just uploaded all of my pages but I still see
the welcome screen. What is wrong?
A.
First,
make sure you have either overwritten or removed
the original index.html page (which is the Welcome
page) with your main page and uploaded it to the
correct folder (/web). Follow the steps below to
make sure you upload to the correct folder.
)
twice.